Shipping & Tax

Shipping Time

Generally, your order will ship within two business days. If we encounter an issue with shipping your order on time, we will be sure to let you know.

Shipping speed varies depending on which shipping method you choose. You will be provided with tracking information so you can see how soon your order will arrive.

Backorders, Pre-orders and Custom or Made-to-order Items

If the majority of your order is in stock, in-stock items will be shipped immediately and the remaining items will be sent when they become available, at no extra shipping charge to you. Backordered and pre-ordered items are typically available within one to two weeks. If the majority of your order is not in stock, we will hold the order until all of your items are available.

Custom and made-to-order items may require up to three additional business days before they ship. Orders containing these items will ship when the order is complete.

Cancellations

You may cancel your order any time before it is shipped. If you are unable to cancel your order manually, please contact us.

Packaging

We strive to strike a balance between keeping your treasures safe and doing what’s best for the environment. Our mailers are recyclable and we use recycled packaging materials. As new, better shipping supplies become available, we will shift to those wherever it’s practical.

Sales Tax

We are required by law to collect sales tax on items shipped to the state of Oklahoma. Enter your zip code before checking out to see the amount of tax that will be charged.